Session 1 Courses

Changing Lanes: Managing Employees Experiencing Cognitive Change

Cognitive decline affects one in nine Americans aged 45 and older. With people delaying retirement, managing employees going through cognitive change is on the rise. In this session, we'll talk about the common causes of cognitive decline, the signs and symptoms to look for, how to open up dialog with employees, safety and risk management, reasonable accommodations, and employee/employer protections.

CLMSM Application Credit for Functional Specialists: 1 hour (60 min) in the subject area of Human Resources Management towards the additional hours required of some Functional Specialists to fulfill the CLM application.
CLMSM Recertification Credit: 1 hour (60 min) in the subject area of Human Resources Management.

Speaker:
Carolyn Humpherys, Learning and Change Management Consultant, Traveling Coaches

It’s Show Time! Big Apple Bites: Cybersecurity 9-1-1

A play in 3 acts:

• Act 1: Account takeovers may be innocuous on the surface but when you get that call from a partner on a lazy summer afternoon, you realize differently: “I think my account has been compromised.” We look at a local firm’s experience as the target of a carefully orchestrated, months-long campaign that resulted in the takeover of multiple key accounts.
• Act 2: Direct from the trenches of Third Avenue and 40th Street, a first-person account of how a firm responded to a cyber-attack, minute-by-minute and hour-by-hour. We then zoom out to survey threats afflicting the legal industry at large.
• Act 3: Cybersecurity is a balancing act of governance and convenience. The DLA Piper WannaCry ransomware incident was a nightmare. In this session we will discuss what can firms can do to minimize their own risks.

Takeaways include:

• Learn how the move to the cloud changed a firm’s Data Governance, Business Continuity and Disaster Recovery stances – in response to client demands.
• Leave the session with a pulse on current cybersecurity issues firms face today and how leaders are finding ways to overcome these challenges.
• Tips for aligning risk with technology and the strategy to carry them out.
• Key success factors for going beyond coping to responding to disruption.

CLMSM Application Credit for Functional Specialists: 1 hour (60 min) in the subject area of Operations Management towards the additional hours required of some Functional Specialists to fulfill the CLM application.
CLMSM Recertification Credit: 1 hour (60 min) in the subject area of Operations Management.

Panelists:
David Owusu, Network Engineer, Kraft & Kennedy, Inc.
Dan Reyes, Managing Director, LDI Connect
Chris Zegers, Director of Consulting, Legal, Ivionics

Moderator:
Lucy Shyti, Office Manager, Buckley, LLP

The Golden R-U-L-E-S: What It Means To Be A Financially Successful Firm

The volatile economy experienced a few years ago has changed the way many companies do business, and law firms are no exception. Maintenance and growth profitability are key ingredients for a successful law practice.

This session will focus on the five drivers affecting law firm profitability:

• Realization of Billing Rates
• Utilization of Timekeepers
• Leveraging of Lawyers
• Expense Control
• Speed of Billing and Collection

In this lively presentation, you will learn key guidelines essential to successful financial management from client engagement through collections and retention.

CLMSM Application Credit for Functional Specialists: 1 hour (60 min) in the subject area of Financial Management towards the additional hours required of some Functional Specialists to fulfill the CLM application.
CLMSM Recertification Credit: 1 hour (60 min) in the subject area of Financial Management.

Speakers:
Henry Macchiaroli, CLM, MBA, Former Controller, Phillips Nizer
Randolph C. Becker, MBA, Executive Director, Richards Kibbe & Orbe LLP

Lean and Green: How Environmental Sustainability Drives Success in Operational Management

There are varying viewpoints on the importance of environmental sustainability in the legal workplace today. Industry and Millennials are helping to drive change in sustainability as an important factor across the board, including law firms. In this session, we will explore how your firm can frame the conversation of operational efficiencies to keep up with the new pressures of industry and Millennials seeking sustainability, while addressing other groups of stakeholders that have different driving factors, such as cost-consciousness and efficiency.

This very interactive session was presented at the National Conference in Texas in April this year and received excellent reviews. It features a fun Jeopardy-style sustainability game.

Objectives:

• Gain a deeper understanding of current work environments and cultures in firms with stakeholders, including clients, partners, associates and professional staff.
• Analyze operations and systems currently in place for opportunities to drive change and make improvements in operations with sustainability as a driving factor.
• Make a data-driven business case for creating efficiencies in the office environment that will drive both operational success and environmental sustainability program success.